What is Business Transformation?
No business can survive without continually updating and adjusting its operations, talent and technology. The term business transformation describes the work organizations undertake to help them become more effective, efficient, and competitive in an ever-changing world.
The Business Transformation Process
When an organization decides it needs an update, a thorough evaluation of what it needs to reach new milestones must be undertaken. For example, leadership might consider implementing new strategies, processes, and software that could automate routine tasks, shorten work cycles, and lower operating costs.
Buy-In
Anytime change is on the horizon there can be push back from internal sources including employees and board. So, a key element in successfully implementing business transformation is to get buy-in at all levels of the organization. Doing so can make the difference between a successful transformation and one that is doomed to fail.
Communications
Successful business transformation often requires heightened communications strategies. Efficient and consistent communications help employees understand their role in the change management process. Concise communication around costs and timelines will ensure board members have the information they need to support the organization’s leadership during the transformation process.
Efficient Change Management Plans
Coherent change management plans are adept at tracking, measuring, and analyzing the change. This information equips leadership teams with the tools they need to judge whether to stay the course or make changes along the way. The short-term and long-term goals of the change management process need to be evaluated at regular intervals to ensure that the business transformation desired, is what is being achieved in the end.
Elaine Allan, BA, MBA
Technology & Business Blogger
Vancouver, BC, Canada
elaineallan.com